Our support team is available around the clock to help with any questions or concerns
Get instant help from our support team
Available 24/7
Send us a detailed message
support@immediateavage.com
Speak directly with our team
+1-800-AVAGE
Our customer support team consists of real people—not bots reading scripts. When you reach out, you'll connect with someone who actually understands the platform and can provide meaningful assistance. We've all been frustrated by support experiences that feel like talking to a wall, so we've built ours differently.
Whether you need help creating your account, verifying your identity, updating personal information, or recovering access, our team can guide you through the process step by step. We understand that security procedures can sometimes feel cumbersome, but we're happy to explain why each step matters.
New to cryptocurrency trading? Confused about a particular feature? Not sure how to adjust your AI settings? These are exactly the kinds of questions we're here to answer. No question is too basic—we genuinely want you to feel confident using the platform.
Experiencing issues with the platform? Something not loading correctly? Our technical team can diagnose problems and work toward solutions. We track all reported issues to identify patterns and continuously improve the platform's reliability.
Questions about deposits, withdrawals, or payment methods? We can explain processing times, help troubleshoot transaction issues, and provide clarity on any fees that might apply. Financial matters require clear communication, and we take that seriously.
24 hours, 7 days a week
Response within 24 hours
Mon-Fri: 8AM - 8PM EST
Live chat: Under 2 minutes | Email: Under 12 hours | Phone: Under 5 minutes wait
Sometimes the fastest answer is one you can find yourself. Here are quick answers to the questions we receive most often:
Click "Forgot Password" on the login page, enter your registered email, and follow the reset link sent to your inbox. The link expires after 24 hours for security.
Withdrawal requests are processed within 24 hours. Depending on your payment method, funds typically appear within 1-3 business days after processing.
Account reviews typically occur during identity verification or when unusual activity is detected. This is a security measure to protect your funds. Contact support for specific details about your situation.
Yes, email changes require identity verification for security. Contact support with your request and be prepared to verify your identity.
Contact support to request account closure. You'll need to withdraw any remaining funds first. We'll process your request and confirm when complete.
Our support team can assist you in multiple languages. We believe language shouldn't be a barrier to getting help, especially when dealing with something as important as your financial tools.
Currently, we offer support in: English, Spanish, Portuguese, German, French, Italian, Dutch, and Polish. When you reach out, let us know your preferred language and we'll connect you with an appropriate team member.
For users in Bolivia and across Latin America, Spanish-language support is always available. We understand the nuances of regional terminology and can communicate clearly about trading concepts in your preferred language.
We genuinely want to hear from you—not just when something goes wrong, but when you have ideas for improvement. Some of our best features came from user suggestions. If you think something could work better or you'd like to see a new feature, tell us.
You can share feedback through any support channel, or email us directly at feedback@immediateavage.com. We read every message, and while we can't implement every suggestion, we do consider all of them carefully during our development planning.
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